TOTAL is proud to be embracing Corporate Social Responsibility as a vital part of our company ethos. CSR, as it has become known, is the management of a company's impact on society and the environment through its operations, products or services and through its interaction with key stakeholders such as employees, customers, investors, communities and suppliers.

TOTAL simplifies that to being a good neighbour and our dedicated CSR department is tasked with promoting and implementing responsible business practices that benefit local communities and society as a whole.
Our strategy is divided on a local, national and international level into a three tier framework:
Society – integration into a local community through investment, diversity, education and training, health and safety and product transport;
Environment – reducing environmental impact by managing greenhouse gases, rehabilitating worksites and waste reduction;
Business – responsible behaviour in developing, purchasing, selling and marketing of our products and services through the development of biofuels, energy management and improving products and their use including improved fuels and advanced lubricants.