Contact us - UK Customer Support

We have dedicated sales and technical support teams for each major area of our business. They’re ready to assist you with any query you might have.

Alternatively, fill your details on the form and someone will get back to you. We promise to respond to any query within 24-48 hours

Fake job offer: beware

Several incidents involving organizations and individuals fraudulently claiming to recruit on behalf of the Total Group have recently been identified.

The scammers’ goal is to extort money from candidates by asking for payment upfront for fake ancillary costs (travel agency, visa fees etc.) or to obtain personal and financial information (bank account details, personal address, etc.).

Please be advised that Total, its subsidiaries or any organization working on behalf of the Group for recruitment purposes will never request payment nor will it ask for financial information during the recruitment and selection process.

We take this situation very seriously and implement all possible measures to identify and stop this type of fraud.

Please find below some prevention tips that you should keep in mind:

  • Do not make any payments.
  • Consult and apply for job opportunities on our dedicated recruitment website: www.careers.total.com.
  • Do not disclose personal or financial information to an unknown party.
  • Do not respond to unsolicited or suspicious job offers.

Questions about pension?

For all matters related to the Pension Department, please call 0330 123 9570 or visit the Total dedicated page on Conduent here >>

Personal data collection via an online form

In accordance with the provisions of the personal data protection regulation, TOTAL UK LIMITED as data controller will process your data for the purposes of handling of your requests, providing the services of its website and for its legitimate interest. Any mandatory fields are marked with an asterisk.

In accordance with current regulations, you have the right to access, correct, delete and object to the use of your personal data. You may ask for your personal data to be sent to you and you have the right to give instructions for the use of your personal data after your death. You can also ask for restriction of the data, portability of the data and/or make a claim to the Information Commissioner’s Office (ICO). For any request please use the contact form or send it to the following address:

 

Total UK Limited

183 Eversholt Street, London, NW1 1BU

Attn: Company Secretary

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Aviation queries

Postal Address

TOTAL UK Ltd. Aviation
183 Eversholt Street
London, NW1 1BU
United Kingdom

Contact our team

Open Monday - Friday, 8:30am to 5:15pm
Our Sales Support Manager and four Sales Support Co-ordinators are ready to help with aviation queries.

Call us

If you have any request concerning aviation solutions, give us a call by clicking on the number below

 

Bitumen Queries

Postal Address

TOTAL UK Ltd. Bitumen

Chain Caul Way
Preston Riversway
Preston, PR2 2TZ
United Kingdom

 

Contact our team

Our Bitumen team includes a Sales Support Manager and three Sales Support Co-ordinators, who are ready for your query.

 

Call us

For orders 8am to 4pm Monday to Friday, 8:00am to 10:30am Saturday

Commercial Fuels QUERIES

Postal Address

TOTAL UK 
2nd Floor
34 Clarendon Road
Watford, WD17 1JJ
United Kingdom

Contact our team

Open Monday - Friday, 8:30am to 4:30pm
The team includes a Sales Support Manager and three Sales Support Co-ordinators, who are ready to assist you.

Call us

If you have any request concerning commercial fuels, give us a call by clicking on the number below

Postal Address

TOTAL Lubricants UK 
Pottery Lane
Ferrybridge
West Yorkshire, WF11 8JY
United Kingdom

Contact our team

Open Monday - Friday, 8:30am to 5:00pm
Our team includes a Sales Support Manager and 12 Sales Support Co-ordinators. Call or email today.

Call us

If you have any request concerning lubricants, give us a call by clicking on the boxes :

Special fluids QUERIES

Postal Address

TOTAL UK Ltd. Special Fluids
183 Eversholt Street
London, NW1 1BU
United Kingdom

Contact our team

Open Monday - Friday, 8:30am to 5:15pm
Our Sales Support Manager and four Sales Support Co-ordinators are ready to help with queries about Total Special Fluids.

Call us

If you have any request concerning special fluids, give us a call by clicking on the number below

 

TOTAL UK Ltd. QUERIES

Postal Address

TOTAL UK Ltd.
183 Eversholt Street
London, NW1 1BU
United Kingdom

Contact our team

Open Monday - Friday, 8:30am to 5:15pm

Call us

If you have any request concerning TOTAL UK Ltd., give us a call by clicking on the number below